EU PrintLab Help Centre

DTF, UV DTF, labels, sublimation… what does it all mean?

Tell us what you are printing on and we will point you to the right one. No jargon. Well, a little jargon, but we explain it.

Meet the four ways we print

One picture, one line each. Want the full story? Tap "Read the full detail".

DTF transfers on T-shirts, with the 300 mm and 600 mm DTF printersFor fabric

DTF transfers

Your design, ready to heat press. It bends, it stretches, and it survives the wash.

  • T-shirts
  • Hoodies
  • Caps
  • Bags

From R45 per A4 sheet

Order DTF
UV DTF stickers on a mug, a glass, a water bottle and a perfume bottle, with the UV DTF printerFor hard surfaces

UV DTF stickers

A sticker that thinks it is a tattoo. No heat, no fuss, and no clear box around it.

  • Mugs
  • Tumblers
  • Glass
  • Phone cases

From R75 per A4 sheet

Order UV DTF
Printed labels on honey jars, sanitiser bottles and bath soaks, with event wristbands and badgesFor your products

Product labels

Your product’s outfit. Because honey in a plain jar is just… a jar.

  • Jars
  • Bottles
  • Boxes
  • Wristbands

From R0.42 per label, in stock

See our labels
Sublimation prints on a mug, water bottle, tumbler, cushion and gift bag, with the sublimation printerFor white polyester

Sublimation prints

The ink becomes part of the item, so it cannot peel. It is not on top, it is in.

  • Mugs
  • Tumblers
  • Cushions
  • Gift bags

From R19.98 per A4 sheet

Order sublimation prints

All four, side by side

For the people who like a table. We see you.

DTF transfersUV DTF stickersProduct labelsSublimation prints
Goes onFabric, light and darkHard, smooth surfacesJars, bottles, boxesWhite or light polyester, coated blanks
You apply it withA heat pressYour hands. No heatPeel and stickA heat press
Feels likeSoft, flexible, stretchesSlightly raised and glossyPaper or tough syntheticNothing. The ink is in the item
White ink?YesYesDepends on the stockNo. The blank colour shows
Best forCotton tees and dark garmentsMugs, bottles, glassProducts you sellSportswear and photo gifts
PriceFrom R45 per A4 sheetFrom R75 per A4 sheetFrom R0.42 per labelFrom R19.98 per A4 sheet

Artwork in 30 seconds

Four rules. Get these right and your print comes out the way you pictured it.

  1. Make it the real sizeSet your file to the size you want it printed. Stretching a small logo makes it blurry.
  2. 300 DPI at that sizeLogos saved from a website or WhatsApp are usually too small. Ask us to check.
  3. Lose the backgroundUse a transparent PNG. On DTF, anything white in your file prints as white ink.
  4. Check your spellingWe print exactly what you send, and "Happy Brithday" looks just as wrong on a mug as on a shirt.
Logo blurry, or stuck in a white box? Every file gets a free check. A Quick fix is R75 per file, a full Redraw R250 per design.Read the File Submission Guide →

The boring-but-important bits

Orders, delivery, timing and the questions we get every week.

Where can I see my order?

Sign in to your account with the email you ordered with, or use the order-status link in your confirmation email. Older order missing? Send us your order number and email.

How long will it take?

DTF and UV DTF: usually 2 to 5 working days after you approve your artwork, or the next working day with Rush (R150 per order). Sublimation prints: 3 to 5 working days. Courier time is on top of that, so tell us before you order if you have a deadline.

Can I collect, or do you deliver?

Both. Collect from our studio in Kempton Park, or we deliver nationwide by PUDO or courier. Delivery options and prices show at checkout. Please wait for your ready-to-collect message before you travel.

Can I change my order?

Contact us as soon as possible with your order number and the change. Once something is printed, it is printed, so the sooner the better.

Something arrived damaged or wrong. What now?

Send us your order number and clear photos of the item and the packaging. We will check it and come back to you. See our refund policy for the terms.

My file will not upload

Check the file type and the 5 MB limit. Too big? Paste a Google Drive, Dropbox or WeTransfer link instead, set to Anyone with the link.

A product I bought before has disappeared

Some items are seasonal or renamed. Send us the old link, a photo or your previous order number and we will find it or suggest the closest match.

Do you help with printers?

We help with our prints: choosing, preparing artwork and applying them. For problems with your own printer, your printer’s supplier is the best place to start.

Still stuck? Ask a human.

Send us what you are printing on, a photo, and your order number if you have one. We reply in plain English.